Frequently Asked Questions
about Merchant Accounts
For Questions about our rental program click here for the
Rental FAQ
Q: How long does it take to get a merchant account set up?
A: It takes a minimum of 3 business days
Q: How long does it takes for the funds to be deposited to my bank account?
A: 2-3 business days
Q: What type of credit cards will I be able to accept?
A: Visa®, MasterCard®, Discover®Network, & Amex®
Q: I need to get a copy of my statement or where can I view my statements online.
A: You can go to
www.mymerchantoffice.com and click on new user to create
your login or you can call 1-877-274-7915 and press the option for statements.
Q: I need Technical Support
A: The number is 1-877-274-7915
Q: I need First Data Global Gateway™ Support (formerly Linkpoint Gateway Support)
A: 1-800-363-1254
Q: Do Merchant accounts cost anything?
A: Yes, you're going to need a credit card machine plus pay rates(see rates below)
Q: What are your rates?
A: The reason rates are not posted is because it depends on the type of business you do. Also, what type of cards you want to
accept, is it over the internet, is it retail, are you swiping the card or keying it in. The major card companies change their rates all the time as
well so there are alot of factors. It is best to call and have a customer service rep explain it all for your type of business.